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How asa99 Handles Your Personal Information

This Privacy Policy covers what data asa99 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform — and how we keep that data secure.

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asa99 How asa99 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

asa99 uses SSL encryption across every page and account action, including deposits and withdrawals processed through bKash, Nagad and Rocket. Cookies on our platform track session state and account preferences — not browsing history outside our site. You can adjust cookie settings through your browser at any time. We keep your data for as long as your account is active and for a period after closure as required by our operating obligations. After that period, we delete or anonymise records in line with our internal retention schedule.

SSL Encryption

Every account action — login, deposit via Nagad or bKash, withdrawal request — passes through SSL-encrypted connections so your credentials stay private.

Cookie Controls

We use session cookies to keep you logged in and preference cookies to remember your last wallet choice. You can block or clear cookies in your browser settings at any time.

Data Retention

We hold your account and transaction records while your account is open and for a set period after closure. Once that window closes, records are deleted or anonymised.

Third-Party Sharing

Payment data shared with bKash, Nagad or Rocket goes only as far as completing your transaction. We do not pass account data to advertisers or data brokers.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, our support team can help. Reach out through any of the channels below and include your registered phone number or email so we can locate your account quickly. We aim to respond to all data-related requests within a reasonable timeframe.

Team online

Live Chat

Open the chat widget inside your account dashboard. Describe your privacy request and share your registered mobile number to help us find your record fast.

Email Support

Send your data request to our support address listed in your account settings. Include your full name and the wallet — bKash, Nagad or Rocket — linked to your account.

Account Help Page

Log in and visit the Help section. Submit a privacy ticket directly from there so it routes to the right team without delay.

Common Questions About Your Privacy on asa99

Below are the questions we hear most often about how asa99 manages your personal data, payment records and account activity. If your question is not here, reach out via live chat or the Help section inside your account.

We collect your name, phone number, email address and date of birth at registration. If you deposit via bKash, Nagad or Rocket, we also record the transaction reference linked to that payment.

Only the data needed to complete your transaction is passed to the payment processor. We do not share your wallet details with advertisers or any unrelated third party.

Log in, go to the Help section and submit a data-access request ticket. Include your registered phone number so we can match it to your account and respond promptly.

Yes. Submit a deletion request through our support chat or email. Some records may be retained for a defined period to meet our operating obligations before full deletion or anonymisation.

Cookies keep your session active and remember your account preferences — like your last wallet choice between bKash and Rocket. You can clear or block them in your browser settings without losing your account.

Contact our support team immediately via live chat or email. Provide your account details and a description of the concern so the right team can investigate and follow up directly with you.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.